Data Intelligent Labs Handles
Intelligent Labs may process:- account identity from the sign-in provider, such as email address, profile metadata, and login status
- profile and display preferences, including theme, locale, dashboard layout, chart settings, and saved UI state
- subscription access and service usage records, including plan, entitlement, trial, invoice, payment status, refund, chargeback, tax, and support metadata
- API key metadata, scopes, creation dates, last-used timestamps, and revocation status
- product usage and operational logs needed for security, debugging, rate limiting, reliability, fraud prevention, abuse prevention, and product integrity
- support messages, screenshots, account requests, and other communications you send to Intelligent Labs
- Intelligent Labs-related Discord interactions, including usernames, public profile details, messages, prompts, commands, moderation events, and role or entitlement checks when needed to operate community-connected services
- prompts, commands, generated outputs, and related metadata submitted through Intelligent Labs AI-assisted features
- macroeconomic, market research, and analytics inputs you provide or request
- market-data requests and analytics records required to operate Hermes and its included product features
How Intelligent Labs Uses Data
Intelligent Labs uses data to:- authenticate users and manage accounts
- operate Hermes, analytics, alerts, dashboards, and community-linked access
- provide subscriptions, entitlements, billing support, and account support
- answer support requests and investigate user-reported issues
- maintain security, prevent abuse, enforce rules, detect fraud, and rate-limit suspicious behavior
- debug errors, monitor reliability, measure aggregate product usage, and improve Intelligent Labs services and offerings
- meet billing, legal, accounting, tax, vendor-contract, and compliance obligations
Discord And AI Interaction
By participating in Intelligent Labs-related Discord channels or interacting with Hermes, you acknowledge that messages, prompts, commands, and related metadata may be processed to operate, secure, support, and improve Intelligent Labs services and offerings. Data may be analyzed in aggregate or anonymized form to understand reliability, usage patterns, product quality, and abuse risks. AI-assisted features may send prompts, context, generated outputs, or support content to LLM or AI-analysis providers when needed to provide the feature, triage support, summarize market context, or operate safety and quality controls. Intelligent Labs uses third-party processors for authentication, storage, billing, hosting, logging, market-data, customer-support, and AI-assisted features. These processors include Supabase, Stripe, infrastructure and logging vendors, market-data and event vendors, and LLM or AI-analysis providers such as Anthropic for Session Pulse, support triage, or other AI-assisted product features. Vendor retention, training, and processing practices may be governed by vendor terms and Intelligent Labs account settings with those providers. Voice interactions are processed transiently and are not stored as audio recordings by Intelligent Labs unless the interaction occurs as part of an Intelligent Labs-hosted or Intelligent Labs-approved podcast, live discussion, research interview, support session, or recorded event in which you have knowingly agreed to participate. Where recording occurs, Intelligent Labs will provide reasonable notice.Discord Platform Notice
Intelligent Labs community spaces operate on Discord. When you use Intelligent Labs services within Discord, Discord’s Terms of Service and Privacy Policy also apply. Discord may collect, process, store, disclose, or retain data independently of Intelligent Labs, and Discord’s privacy practices are not controlled by Intelligent Labs.Billing And Stripe
For paid subscriptions, trials, invoices, and customer-portal access, Intelligent Labs uses Stripe Checkout, Stripe Customer Portal, Stripe webhooks, and related Stripe services to process payments and manage subscription access. Stripe may collect and process payment method details, billing contact details, address information, transaction data, subscription status, refund or chargeback information, tax information, and fraud-prevention signals. Intelligent Labs does not store full payment card numbers, card security codes, or bank account numbers on its own servers. Intelligent Labs receives and stores only the billing, subscription, entitlement, invoice, support, and transaction metadata needed to operate access, provide support, maintain accounting and tax records, prevent fraud or abuse, and comply with legal obligations. If you use optional Stripe features such as Link or Financial Connections, Stripe may collect and process additional information under Stripe’s own terms and privacy policy. Payment-related data may be transferred, processed, and stored outside your country and may be subject to disclosure when required by law. For more information, review the Stripe Privacy Policy.Data Sharing
Intelligent Labs does not sell or rent user data. Intelligent Labs may disclose or share data only when needed to:- operate, secure, debug, or support Hermes
- provide authentication, storage, hosting, observability, AI-assisted analysis, market-data, billing, customer-support, or communication services through third-party processors
- enforce rules, investigate misuse, prevent abuse, prevent fraud, or protect users, Intelligent Labs, vendors, or the public
- comply with legal, regulatory, tax, accounting, subpoena, court-order, or vendor-contract obligations
- complete a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate handling of user data